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Universe Games Shop Manager

Universe Games has been providing a unique and respectful space in the gaming community for over a decade and is now looking for a passionate self identified gamer & facilitator to hire for an immediate opening in our organization. We are a close-knit group of ethically like-minded but individually diverse community leaders looking for a candidate enthusiastic about tabletop gaming and interested in a long term and sustainable position in our shop community. Our company values its employees and partners greatly and offers excellent flexibility and opportunity for growth. 

Primary Duties:

  • Serve as a primary point of service for customers in a retail and game play environment.
  • Resolve all customer service needs and provide immediate solutions.
  • Oversee employee issues, management, and scheduling as necessary.
  • Provide valued feedback and insight to ownership about the business operations.
  • Place orders with distributors for inventory for the shop.
  • Coordinate promoting events via social and physical media with staff.
  • Facilitate a safe inviting environment for ALL patrons.
  • Audit employee and shop efficacy, improve business processes and workflow. 
  • Capable of honest self-accountability. 


  • Minimum of 3 years experience in retail or sales, with at least 1 year in a supervisory role.
  • Reliable individual transportation.
  • An excellent background of tabletop gaming, board and miniature games, including solid familiarity with Magic: The Gathering events and rules mechanics.
  • A passion for tabletop gaming and an outgoing personality inclined to share that with potential customers. A facilitator of social table top gaming.
  • Schedule flexibility including afternoons, nights and some weekend hours.


  • Prior experience working in or managing a tabletop game store.
  • Familiarity with the Uptown area and local community.
  • A strong sense of interpersonal ethics and a desire to do the right thing in any given situation.

How to apply
Interested applicants should send a resume to with intro and phone number for consideration and to secure an interview time.